We Look Forward to Partnering With You
We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ.
Still Have Questions? Our Staff Would be Happy to Assist You.
What areas do you currently serve?
We operate in High street Reservoir Victoria Melbourne 3073. If you’re unsure whether we cover your area, feel free to contact us!
How do I book a service with Ground Tasker?
You can book directly through our website or by calling/texting us. Just choose your service, preferred time, and we’ll handle the rest.
Do I need to provide cleaning supplies or tools?
Not at all. Our team comes fully equipped with professional-grade tools and eco-friendly products for all services.
Can I customize a service package?
Yes! We offer flexible, customizable services to match your exact needs-whether it’s a deep clean, partial assembly, or themed décor.
Is your staff trained and background-checked?
Absolutely. All team members are trained, experienced, and vetted for your safety and peace of mind.
Do I need to be home while my house is being cleaned?
No, but it is certainly your preference. Most of our customers aren’t home but the vast majority purchase a lockbox or trust us with a key and alarm code. For additional security, all house keys are individually coded and secured in our office. (Click here on this link for the recommended lockbox).
What if I need to cancel or reschedule my booking?
No problem. You can cancel or reschedule up to 24 hours in advance with no extra charge.
What payment methods do you accept?
We accept cash, bank transfers, and major digital payment platforms. You’ll receive a confirmation and receipt after every service.